Unified Communications Deployment Specialist (Avaya to MS Teams) - Deployed CONUS

Req ID: 324477 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Unified Communications Deployment Specialist (Avaya to MS Teams) - Deployed CONUS to join our team in Washington, District of Columbia (US-DC), United States (US).

Assists in the planning, design, and implementation of communications networks. Responsible for providing assistance and technical support for network design activities. Assists in the review/assessment of user needs. May conduct feasibility studies for projects. May assist in the evaluation and selection of equipment. Provides systems guidance for current and proposed investments in telecommunications and network facilities and/or services from the development of communications software through financial implementation review. Researches present and future communication technologies. Develops telecommunications solutions to address user needs. Assists in the design, development, and testing of communications software interface programs. Requires knowledge of communication protocols, hardware, and real-time operating system programming. Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. Position is deployed for CONUS travel up to 100%

Core Responsibility: 

• Site surveys
• Identifying equipment needed for deployment
• Update trackers as required for proper configuration and installations
• Installation, test, document, and training of newly installed solution
• Monitor and troubleshoot EVoIP systems
• Identifying potential problems and responding quickly to mitigate any impact on system performance

Secondary Responsibility:

• Assist with inventory tracking
• Assist with O&M

Primary Produce Knowledge:

• Avaya, Microsoft TAC, Power BI

Basic Qualifications: 

• Minimum 5 years of experience to include technical support for network design activities
  • In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level.
• Active Top Secret

Preferred Qualifications: 

• Bachelor's degree 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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