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Program Manager (P&C)

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Date: Nov 16, 2022

Location: Worcester, MA, US

Company: NTT DATA Services

Req ID: 178839 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Program Manager (P&C) to join our team in Worcester, Massachusetts (US-MA), United States (US).



-Work closely with client management, onsite management, practice, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for all the initiatives

-Work with other program managers to identify risks and opportunities across multiple projects within the account and scope

-Analyze, evaluate, and overcome project/program risks, and produce program reports for management and stakeholders periodically

-Maintain organizational standards of satisfaction, quality, and performance

-Strategize, implement, and maintain program initiatives that adhere to account/organizational objectives

-Oversee/monitor multiple project teams, ensuring program goals are achieved as expected by client and organization

-Monitor, manage and control schedule, cost, and quality of the projects for maximum productivity and profitability as expected by the organization

-Resource management

-Creation of proposals

-Production management


Must Have:

-10+ Years of Project & Program delivery (waterfall, iterative, hybrid, agile)

-P&C products with Commercial Lines experience and an ability to continuously learn and engage with business partners regarding scope and business value

-Relationship Management - effectively collaborate with business & IT partners and to foster strong relationships with them to aid successful project delivery

-Building integrated plans that include business timelines for filings, intersecting IT project timelines and deliverables where dependencies exist, and outside project risks

-Experience managing SLA in production/user support activities

-Experience in multi-project execution using a global delivery model


Preferences/nice to have:

-An anticipatory mindset rather than a reactionary one

-Project Management tools such as Planview, Jira, and/or Leankit

-ITIL Process



-Bachelor’s degree with a preference of technology/computer science field or equivalent work experience


“Employees in this role must be full vaccinated for COVID-19, subject to applicable law.”






About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Worcester

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