Quality & Performance Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently hiring for Quality & Performance Analyst to join our team in Bangalore or Noida locations. This role demands expertise in ISO and CMMI standards, Internal Audits, Metrics Analysis, Statistical Analysis, Reporting, Quality Consultation and Effective Communication,

Key Responsibilities

• Planning: Process definition and implementation of QMS across projects.
• Audit: Conduct internal process audits to assess the functioning and process compliance, support for external audit.
• Support: Assists in coordinating with relevant groups for continuous refining and improving of processes.
• Performance Metrics: Collating, monitoring and analysing performance by gathering relevant data and contribute to organizational metrics.
• Project Lifecycle: actively involve in projects meetings and analyse feedback obtained from Customer.
• Quality Improvement: Identify areas for improvement and implement best practices to enhance product and service quality.
• Reporting: Prepare and present detailed reports on quality metrics, project progress, and outcomes to senior management.
• Innovation: Stay updated with the latest trends and technologies in quality management and integrate innovative solutions into the company's processes.
• Good to have: knowledge on CMMI model, Six Sigma, ISO 9001, ISO 27001, ISO 20K standard implementation.