RPA Technical Support Manager

Req ID: 303633 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a RPA Technical Support Manager to join our team in hyderabad, Telangana (IN-TG), India (IN).

"Job Duties: •    8+ years of experience in client-facing technology solutioning, project, program and/or delivery management roles focused on software development and systems integration, preferably in an RPA role.
•    Experience in developing the bots on Microsoft Power Automate and Automation Anywhere, etc, mandatory.
•    Experience managing the Support projects on Microsoft Power Automate and Automation Anywhere, etc, mandatory.
•    Strong technical background with ability to solution and estimate
•    Leveraging industry best practices and experience, identify automation opportunities and recommend automation solutions including architectural and technical designs
•    Provide technical guidance to the team on the Support running in the shifts, and perform code reviews.
•    Experience with all Microsoft (MS) Project and MS Office applications is mandatory whilst that with Jira, Azure Dev Ops, Product board is a plus.
•    High attention to detail and proven ability to manage and deliver on multiple, competing and conflicting priorities simultaneously.
•    Experience in building teams, automating processes, designing solutions, managing delivery, managing change and scheduling releases on a regional/global scale.
•    Self-motivated and proactive team player with innovative ideas and interpersonal skills to inspire customer loyalty and product adoption.
•    Able to communicate effectively with internal and external stakeholders
•    Flexible to work and interact with clients globally in different time zones
•    PMP certification or Scrum Master certification will be considered a plus
                        
Minimum Skills Required: Automation Anywhere - 3+ years
Microsoft Power Automate Desktop and Cloud - 2+ years
Technical Lead - 2+ years
Project Management - 2+ years
Strong understanding of SQL statements, stored procedures, etc 
Strong communication skills"
 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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