Manager - HR Transitions

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Date: Jan 2, 2026

Location: Gurgaon, HR, IN

Company: NTT DATA Services

Job Description

 
 

Function

PMO - Transitions

Cost Center

 

 

Location

Gurgaon, India

Region

 

 

Position

Manager  - Transitions

Grade

9

 

Reporting to

-

Process Category

 

 

Shift Time -Day/Afternoon

12pm – 10pm with flexibility to adapt as required

 

Salary Range

Min.

Max.

 

 

 

 

Functional Role (Job Description)

The Manager – Transitions role will be responsible for manage Large, Complex HR Projects in multi–country, multi–lingual in a Global Shared Service environment. The incumbent will be required to Monitor and drive Global Shared Services transition projects for NTT Data and its affiliates, ultimately lead to the successful completion of the projects

 
 

Essential

Desirable

 

Education Background

Graduate

Post Graduate

 

Work Experience

8 - 10 years Total Experience, out of which at least 3-4 years in HR domain Transitions

Global experience of working with teams across Geographies will be given preference

 

Key Responsibilities

Required Skills / Responsibilities (Technical)

  • Ability to design End State Global HR Processes; In-depth Knowledge of End-to-End Transitions, Stable state Transformation
  • Ability to drive Process Migration / Transition Projects. Should have done at least 5-10 transition projects.
  • Track the Projects & capture Cost savings from Process Improvement projects
  • Liaison with various Global support teams (IT, Finance, HR) & External Vendors (whenever required)
  • Standardization of HR processes across teams / geographies and identifying areas of improvement.
  • Standardization of HR processes across teams / geographies and identifying areas of improvement.
  • Report the project status, along with the above-mentioned issues, to the appropriate stakeholders in a timely manner based on urgency and importance.

 

Required Skills / Responsibilities (Project Management)

  • Develop and be accountable for Project work plans, ensuring all tasks are delivered in a timely/cost effective manner, anticipating scope issues and obtaining agreement on changes to work plan
  • Identify opportunities for the team to own greater responsibilities and create transition plans where required.
  • To ensure process excellence in business process design, re-engineering and management to system implementation
  • Enable development of unique execution frameworks, bundling of technology & process to accelerate strategy execution
  • Analyze common processing mistakes (internal & external), do root cause analysis and assist in the development of training materials and delivery of presentations
  • Develop and be accountable for Project work plans, ensuring all tasks are delivered in a timely/cost effective manner, anticipating scope issues and obtaining agreement on changes to work plan
  • Manage Escalations, identify root cause and come up process improvement and put controls in place.
 

Key Performance Parameters

   

Essential Knowledge and Analytical Skills

MS Word/Excel/Outlook/Visio

 

Fluent in business English; both written and verbal communication skills essential

 

Managerial and Soft Skills

Open to work in Flexible Shifts & Hybrid Work Environment

 

Extended hours may be required in meet deadlines. Would be required to work with colleagues across different geographies and time zones

 

Must demonstrate a strong commitment to integrity, internal controls and data privacy

 

Should be a Good Team Player & Process driven person

 

Must be able to manage multiple priorities and able to work well in a fast paced, dynamic environment

 

Test to be Administrated

 

 

Additional Information

   

 

 


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