SFDC Exp Cloud (offshore)

Req ID: 345798 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SFDC Exp Cloud (offshore) to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

"Position Overview 

At NTT DATA, we thrive on innovation, collaboration, and technical excellence to deliver transformative digital experiences for our global clients. Our Salesforce practice empowers organizations to connect customers, partners, and employees through seamless digital ecosystems built on the Salesforce Experience Cloud platform. 

We are currently seeking an SFDC Experience Cloud Developer with 5+ years of Salesforce experience. The ideal candidate will possess expert-level proficiency in Experience Cloud development. This role offers the opportunity to design, build, and optimize scalable community solutions while mentoring team members and contributing to NTT DATA’s Salesforce Center of Excellence. 

Position’s General Duties and Tasks 

In this role, you will be responsible for: 

Designing, developing, and implementing Salesforce Experience Cloud (Community Cloud) portals for customers, partners, and employees. 

Configuring and customizing Experience Cloud sites including themes, templates, navigation, page layouts, and security settings. 

Building and enhancing Lightning Web Components (LWC), Apex classes, and Flows to extend community functionality and user experience. 

Ensuring secure authentication and access control, managing user profiles, roles, and sharing rules to protect community data. 

Collaborating closely with Solution Architects, Business Analysts, and UX Designers to translate business needs into robust and scalable Experience Cloud solutions. 

Integrating Salesforce with external systems (ERP, CMS, marketing, or legacy platforms) via REST/SOAP APIs or middleware tools such as MuleSoft or Boomi. 

Optimizing performance, scalability, and maintainability of Experience Cloud sites while adhering to Salesforce best practices and governance. 

Participating in Agile ceremonies, performing code reviews, managing DevOps pipelines, and supporting deployment and post-production activities. 

Providing technical guidance, mentoring junior developers, and contributing to knowledge sharing within the Salesforce delivery team. 

Requirements for this Role Include 

5+ years' experience in Salesforce Experience Cloud (Customer/Partner/Employee Communities). 

Expert (Master-level) proficiency in Experience Cloud, capable of supervising and instructing others on community architecture, configuration, and customization. 

Proven experience in Apex, Lightning Web Components (LWC), and Salesforce Flows to deliver interactive and high-performing community features. 

Intermediate proficiency in Sales Cloud and Service Cloud, with the ability to configure, customize, and integrate core functionalities under guidance. 

Strong understanding of Salesforce data models, security architecture, and role-based access control. 

Experience with integration frameworks (REST/SOAP APIs, MuleSoft, Boomi, or equivalent) to connect Salesforce with enterprise systems. 

Hands-on experience with DevOps and CI/CD tools (Git, Bitbucket, Jenkins, Copado) and familiarity with Agile/Scrum methodologies. 

Knowledge of data migration and deployment tools such as Data Loader, Workbench, and Change Sets. 

Strong analytical, troubleshooting, and communication skills, with the ability to collaborate in cross-functional global teams. 

Nice-to-Have Skills: 

Exposure to OCR Skill for building and embedding external components within Experience Cloud sites. 

Familiarity with Salesforce CMS, Marketing Cloud Connect, or Salesforce Industries (Velocity). 

Understanding responsive design and mobile optimization within Experience Builder. "

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.