Salesforce Technical Lead

Req ID: 344163 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Technical Lead to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

"Position Overview 

At NTT DATA, we are driven by innovation, collaboration, and a deep commitment to client success. Our teams deliver world-class digital and cloud solutions that transform how businesses operate and engage with their customers. 

We are currently seeking a Salesforce Developer — Experience Cloud with hands-on experience in , Experience Cloud customization, and conversational automation using Einstein Bots( Nice to have). The ideal candidate combines strong technical expertise in Salesforce development with a deep understanding of Partner Portal architecture, permissions, and user experience within Experience Cloud. 

Client’s Business Problem to Solve 

The client aims to enhance and streamline their sales and partner engagement ecosystem by: 

Strengthening Experience Cloud and Partner Portal security, including permissions, OWD, and sharing configurations for differentiated partner roles. 

Enhancing overall sales and partner collaboration through automation, guided experiences, and unified visibility across quoting and fulfillment processes. 

Position’s General Duties and Tasks 

In this role, you will be responsible for: 

Collaborating with Solution Architects and Business Analysts to design and implement Salesforce solutions that align with business requirements and best practices. 

Implementing and managing Experience Cloud Partner Portals, including role-based access, sharing models, external user setup, and secure data visibility. 

Designing and developing Apex classes, triggers, Lightning Web Components (LWC), and Flows to extend platform functionality. 

Supporting SIT/UAT activities, debugging issues, and optimizing performance across environments. 

Following DevOps and CI/CD best practices for code versioning, review, and deployment, ensuring consistent and high-quality releases. 

Requirements for this Role Include 

8+ years of Salesforce development experience, with strong proficiency in Apex, Lightning Web Components (LWC), and Flows. 

Hands-on experience in Salesforce CPQ configuration and troubleshooting, including pricing, discounting, and quote management. 

Proven expertise with Experience Cloud and Partner Portals, including permissions, OWD (Organization-Wide Defaults), sharing configurations, and external user security models. 

Experience implementing Einstein Bots for conversational automation, case deflection, and guided user workflows. 

Preferred Skills – Optional (Nice-to-Haves) 

Knowledge of VAT and shipping data elements, including disclaimers and compliance rules. 

Understanding of export and shipment restriction policies to ensure compliance with global trade regulations. 

Familiarity with Partner Portal UI/UX design, external account hierarchies, and multi-level partner role structures. 

Experience integrating Salesforce with SAP, MuleSoft, or middleware platforms for data synchronization and order processing. 

Exposure to Salesforce Flow Orchestration, asynchronous Apex patterns (Batch, Queueable), and platform performance tuning. 

Salesforce certifications such as Platform Developer I/II, CPQ Specialist, or Experience Cloud Consultant. 

#Salesforce

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.