Salesforce Lead Developer - Experience Cloud

Req ID: 339623 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Lead Developer - Experience Cloud to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

NTT Data Services is Hiring!

Position Overview

At NTT DATA, we thrive on innovation and dedication to excellence. Our people are at the heart of everything we do, and we ensure their growth both professionally and personally. By attracting and nurturing the best talent, we create a future of success for both our employees and the clients we serve.

NTT DATA, Inc. currently seeks a Salesforce Tech Lead Experience Cloud and good to have OCR Skill with 8+ years of experience.

Client's Business Problem to Solve

The client seeks to:

• Enable Experience Cloud for partners and users, ensuring robust security, data privacy, and dynamic UI configurations.
• Integrate Salesforce with external systems (e.g., SAP) to streamline order submission and tracking fulfillment.
• Implement Optical Character Recognition (OCR) technologies to enhance document management and automate data extraction workflows. This includes solutions like Google Vision, Amazon Textract, MuleSoft OCR connectors, and other third-party OCR apps integrated into Salesforce.
• Establish CI/CD pipelines for smoother development and release processes.
• Assist in SIT/UAT defect triage and performance tuning, ensuring high-quality deliverables.

Position's General Duties and Tasks

In this role, you will be responsible for:

• Collaborating with Solution Architects (SA) to support technical designs for user stories.
• Guiding developers on configuring Experience Cloud features and implementing Apex, Flows, and LWC for customization.
• Configuring Experience Cloud sharing rules, RBAC (Role-Based Access Control), and partner portal privacy rules to ensure secure access for different user roles.
• Working closely with the integration team to ensure smooth order submission and visibility into fulfillment status.
• Establishing CI/CD practices with the Release Engineer, ensuring thorough code reviews and adequate unit test coverage.
• Supporting SIT/UAT defect triage and collaborating with the team to optimize application performance.
• Leading efforts to integrate OCR technologies (e.g., Google Vision, Amazon Textract, MuleSoft OCR connectors, or other third-party OCR apps) into workflows to automate document management and streamline data extraction processes. This includes integrating OCR reader solutions into Salesforce for improved efficiency.

Requirements for this Role Include:

• 8+ years of Salesforce development experience, including proficiency in Apex, Triggers, LWC, Flow, and Platform Events.
• Hands-on experience configuring Experience Cloud, including RBAC for portal users and managing privacy rules.
• Strong experience with Git-based workflows and code review tools to ensure high code quality.
• Experience implementing security on Experience Cloud, including managing privacy rules and securing portals for supporting different partner roles.
• Ability to work effectively with cross-functional teams, including business analysts, integration teams, and release engineers.

Preferred Skills – Optional (Nice-to-Haves)

• Exposure to SAP/Vistex order/contract objects for integration with Salesforce.
• Experience managing large data volumes and working with asynchronous patterns.
• Familiarity with Einstein Bots for configuring conversational assistance and managing claims FAQs.
• Knowledge of AI-driven Co-pilot or Agentic AI for automating processes, guiding workflows, and providing contextual recommendations and agent assistance.
• Good to have experience in OCR reader solutions like Google Vision, Amazon Textract, MuleSoft OCR connectors, or other third-party apps integrated into Salesforce for enhancing document management and automating data extraction workflows.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.